Absolutely! Our toys are thoughtfully crafted with the
environment in mind, utilizing body-safe silicone, recyclable cardboard, and
biodegradable shipping bags. We're dedicated to merging pleasure with
sustainability.

Our products are meticulously fashioned from body-safe
silicone, rechargeable lithium-ion batteries, and ABS plastic. Each material is chosen for
its quality and safety to ensure you love your Viola Green toys.

Your order will be our little secret! We ensure discreet
shipping with packaging that doesn't reveal the contents. Your package arrives
in a plain biodegradable shipping bag, so you don’t need to worry about the
postman.

We aim to make your checkout experience smooth. We accept
major credit cards, PayPal, Afterpay, Apple Pay, and ZipPay, giving you various
options to choose from.

We offer free standard shipping to all our customers within
Australia via Australia Post

Currently we're only shipping to customers within Australia, and New Zealand
although we have our eyes set on North America, and the UK soon. Keep your eyes peeled!

Your satisfaction is our absolute priority. Our 'Pleasure
Promise' guarantees you  100-days to
decide. If you're not fully satisfied with your purchase, email us at admin@violagreen.com.au and we will
send you a 100% refund in the form of a store credit.

Also, we love feedback, if one of our products didn’t quite
hit the spot for you, please let us know. That way we can improve our products
and give our customers a better experience.

Upon shipment, you'll receive a tracking number that lets you keep tabs on the status of your order. If you can’t find your order confirmation email, please check your spam folder.

Safety is paramount. Our products are made from body-safe
silicone and undergo rigorous testing to meet the highest safety standards,
ensuring you peace of mind as you explore.

We understand plans can shift. If your package hasn't been
shipped yet, reach out to our team, and we'll assist. If it's already en route,
you can email us at admin@violagreen.com.au to take advantage of our ‘Pleasure Promise’.

We're just an email away. For any queries, reach out to us
at admin@violagreen.com.au. We are always happy to help.

Ah, the aquatic delight! I see you.

All our toys are either waterproof or water resistant. As such they are suitable for use in the shower or bath, but not so much for deep sea diving.

Please check the user manual of your particular product for individual details

We advise against introducing them to the dishwasher. High
heat and soap spuds don't suit them.

Your order arrives discreetly packaged for your privacy.
Inside, you'll find your beautiful product, USB charging cable, and a drawstring bag.

Our toys can be quite versatile, and we appreciate your creativity.
While they come with their intended purpose, we're all for enhancing pleasure
in new and exciting ways. If you discover a sensation on your body, or your
partner's body that you want to explore, that's wonderful! Embark on your sensory journey, remembering to keep things smooth with lubrication and a leisurely pace.

 

Yes. Hygiene is key for both safety and longevity.

Prioritize a gentle cleanse before and after each rendezvous
using a toy cleaner or mild soap and warm water. It's a simple step towards both a healthy and
fulfilling experience.

Lubricate with care! Compatible water-based lubricants can
enhance your experience. However, stay clear of silicone-based lubricants or oil-based lubricants –
they're not the best match for our silicone toys.

Sometimes the chemistry isn't immediate. Our 100-day
'Pleasure Promise' offers you peace of mind. Return the toy within this window and receive a 100% refund in the form of a store credit to rekindle your
enthusiasm.

If you need help with choosing a suitable product, please reach out to admin@violagreen.com.au and we can help you