Satisfaction Guaranteed

At Viola Green, we take your satisfaction seriously. That's why we proudly offer the 'Pleasure Promise' guarantee to ensure you're delighted with every purchase. If you're not completely satisfied within 100 days of the purchase date, we've got you covered. You will receive a 100% refund in the form of a store credit so you can try another product.

Easy Returns in a Few Simple Steps

1. Contact Us: Email admin@violagreen.com.au with your order number and reason for return.
2. Confirmation: Receive a confirmation email with easy instructions.
3. Refund Store Credit: We'll send you a store credit for 100% of the purchase price.

Manufacturer's Warranty for Your Peace of Mind

In addition to our Pleasure Promise, we provide a manufacturer's warranty of 2 years. This covers any damage or defects beyond reasonable wear and tear. If you experience any issues, contact us at admin@violagreen.com.au with details and photos, and our team will assist you.

Indulge with confidence,

The Viola Green Team.